Sunday, 27 May 2018 | tralala:)

Outlook 2013 crashes after start mso.dll and exception code: 0xc0000005

Outlook 2013

From the error log:

Faulting application name: OUTLOOK.EXE, version: 15.0.4667.1000, time stamp: 0x543d3698
Faulting module name: mso.dll, version: 15.0.4667.1001, time stamp: 0x5447696f
Exception code: 0xc0000005
Fault offset: 0x010eb9a9
Faulting process id: 0x1878
Faulting application start time: 0x01d0098924b9cdb8
Faulting application path: C:\Program Files (x86)\Microsoft Office\Office15\OUTLOOK.EXE
Faulting module path: C:\Program Files (x86)\Common Files\Microsoft Shared\Office15\mso.dll
Report Id: d70e2ad0-757c-11e4-b3bf-0c8bfdde041c

  • Safe mode - Crash again
  • Recreate the userprofile - Crash again
  • Disconnect the network when startign up the Outlook- Works OK, untill the synchronization start - crash again

It ended up being a iCloud issue: simple start the outlook with network disconnected, navigate to account settings and remove Internet Calendar Sharing for iCloud.

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